Terms & Conditions
General
We are The Fadelings. This website www.thefadelings.com including its database rights (hereafter the The Fadelings Website) is owned and operated byThe Fadelings. Our store is hosted on Wix. They provide us with the online e-commerce platform that allows us to sell our products and services to you.
References to 'we', 'our' and 'ours' are deemed to be references to The Fadelings. When referring to 'you' or 'your', this shall be deemed as reference to any persons accessing the The Fadelings Website and any persons placing an order via the The Fadelings Website.
These terms and conditions govern the use of The Fadelings Website and apply to all items ordered from The Fadelings.
Copyright
All material contained within The Fadelings Website is covered by a disclaimer and protected by copyright laws.
No part of The Fadelings Website, including information, images, logos, photos, and overall appearance of the site, may be copied, republished, broadcast or reproduced in any form whatsoever without the prior written permission of the copyright holders..
You also agree, on entering The Fadelings Website, not to adapt, alter or create a derivative work from the site content.
Content Accuracy
Whilst all reasonable efforts have been made to ensure the accuracy of content, no responsibility can be taken for any error or omission.
Limitation Of Liability
The Fadelings does not guarantee that access to The Fadelings Website will be uninterrupted, that The Fadelings Website will be free from viruses or that The Fadelings Website cannot be tampered with by third parties.
The Fadelings Website and the information are provided on an ‘as is’ basis, with no warranties of any kind whatsoever, either express or implied, including, but not limited to, any warranties or any implied warranties of merchantability or fitness for a particular purpose.
Use of The Fadelings Website and the information is entirely at the user’s sole risk. In no event will The Fadelings be liable for any damages whatsoever arising out of or related to The Fadelings Website. Your sole and exclusive remedy for dissatisfaction with The Fadelings Website and/or information is to stop using The Fadelings Website and the information.
Product Information
Weights, dimensions and descriptions of goods given by us to you for any purpose, are stated in good faith but are approximate only and will not bind The Fadelings in any way. We reserve the right to withdraw, or amend, the specification of any goods without further notice to you.
Please allow variance on sizes stated, especially when orders are placed at different times.
We have made every effort to display as accurately as possible the colours of the products that appear on The Fadelings Website, however, as the actual colours you see will depend on your monitor, tablet or mobile device, we cannot guarantee that your monitor's, tablet's or mobile device's display of any colour will accurately reflect the colour of the product on delivery.
All sizes and measurements are approximate.
We will take all reasonable care to ensure that all details, descriptions and prices of products appearing on The Fadelings Website are correct at the time when the relevant information was entered onto the system. We reserve the right to refuse orders where product information has been mis-published, including prices and promotions.
All information and advice, either published on The Fadelings Website or sent to you by email has been supplied in good faith and can only be interpreted as general guidance.
Prices
Prices stated exclude delivery charges and import duties. Customers will pay postal/shipping costs when delivery is required.
Customers outside the United Kingdom are liable for additional import duties.
All prices are correct at time of publishing, but may change due to administrative errors or circumstances beyond our control.
The Fadelings is not liable for import duties for international shipments outside the United Kingdom.
Placing An Order
The Fadelings may modify the terms and conditions on The Fadelings Website without notifying you. You agree to periodically review these terms and conditions to be aware of any such revisions. Should the revision be unacceptable to you, you agree to stop accessing The Fadelings Website. Your continued use of The Fadelings Website after any such revision(s) shall be deemed as acceptance of and agreement to abide by all such revisions. Before placing an order, if you have any queries relating to these terms and conditions, please contact us at magic@thefadelings.com
Prices are subject to change without notice. These changes will not affect orders that have already been despatched.
It is your responsibility to ensure that you are satisfied that all details and aspects of your order are correct and suitable for your requirements, including without limitation measurements, dimensions, product features and delivery.
The Fadelings is not responsible for any implications resulting from incorrect details and aspects of your order. When you place an order on The Fadelings Website we shall email you an order confirmation. Once you have checked out and you have received your order confirmation you will not be able to make any changes to your order so please make sure that everything is correct before clicking the 'PAY’ button.
We reserve the right to refuse an order. If there are any problems with your order we shall contact you. We reserve the right to reject any offer to purchase by you at any time.
We will take all necessary measures to keep the details of your order and payment secure.
To be eligible to purchase products on this website you must register by providing your real name, phone number, email address, payment details and other requested information and also provide a valid delivery address and a valid credit or debit card issued by a bank acceptable to us. Please note that PO box numbers, hotels and temporary addresses are not permitted.
Shipping & Delivery
"Made To Order" Artwork Prints
As detailed on the product pages, all artwork prints are produced on a "Made To Order" basis. Please, therefore, allow 10 working days for your order to be despatched to you.
Original Artwork
We aim to ship all original artworks within 3 works days of receipt of your order.
Any prices displayed for items on the product pages do not include shipping costs, these will be calculated at checkout.
UK Domestic Orders:
Shipping to the United Kingdom will be calculated automatically at checkout and includes an insurance premium to the item's full value. All items will be sent with a next woking day service and will require a signature on delivery.
The Fadelings shall not be liable for delays and/or failures in delivery if the postal service cannot gain access to the property. Delivery dates are estimates only and are not guaranteed.
International Orders:
We ship our artwork to most of Europe as well as Canada, The US and Australia. If your Country is not available for selection at checkout, please email magic@thefadelings.com and we will see if we can arrange shipment for you.
Simply select the artwork size on the product page that you wish to purchase and shipping costs will be calculated automatically at checkout.
We mainly use Royal Mail's delivery services.. All shipping quotes include an insurance premium to the item's full value.
Local customs duty will be charged to you depending upon the country in which you reside. The Fadelings is not responsible for the payment of this duty.
The shipping company will contact you once your items are in customs to let you know the cost. Please be aware that this may delay your delivery time, as goods are held at customs. It will be your responsibility to pay the necessary charges for local authorities to release the goods.
The Fadelings shall not be liable for delays and/or failures in delivery if the courier cannot gain access to the property. Delivery dates are estimates only and are not guaranteed.
Risk Of Loss Or Damage
The Fadelings carries the risk of loss or damage to the ordered products until you receive them. The products belong to you when you have received them and paid us in full. If your item arrives damaged, please contact us by email at magic@thefadelings.com within 24 hours of receipt of the product.
Returns
As all artwork prints are offered and produced on a "Made To Order" basis, we are unable to offer returns on these items, unless they have been damaged in transit. Please do not hesitate to get in touch if you require more information on any of our artworks prior to purchase, or wish to see additional photographs. You can contact us by email at magic@thefadelings.com and we will be happy to help.
Please inspect the goods upon delivery and check that no items are damaged, all items will require a signature on delivery. If goods are damaged upon delivery please contact magic@thefadelings.com within 24 hours of delivery and include photographic evidence of the damage. We do not take responsibility for goods that have been damaged after delivery as a result of poor handling or storage.
Please note that you have a legal obligation to take reasonable care of the items while they are in your possession and we hold the right to deny a return, if the merchandise returned does not meet our policy requirements for damage in transit.
Data Protection & Privacy
The Fadelings will respect the privacy of your personal data, and will comply with all relevant and current data protection legislation.
We will not disclose your personal data to anyone, unless required to do so by a court of competent jurisdiction.
If you wish to update or delete your personal information that has been specifically left on our mailing list, please contact us at magic@thefadelings.com.
Amendments To Terms & Conditions
We reserve the right to amend these Terms and Conditions at any time.
Any such amendments will take effect when posted on The Fadelings Website and it is your responsibility to read the terms and conditions on each occasion you use The Fadelings Website.
The continued use of The Fadelings Website shall signify your acceptance to be bound by the latest Terms and Conditions.